Our Business hours:

OPEN Wednesday - Friday by Appointment between 10-7pm

Saturday by Appointment between 10-5pm

Sunday - Monday - Tuesday Closed

Please Contact us if you have any additional questions, for group bookings or special requests.

Thank you.

Spa Policy
 
At our spa, we strive to create a serene and relaxing environment for all of our guests. While we love children and pets (we have some of our own), we kindly ask that you attend your appointment alone to ensure a peaceful atmosphere and the safety of everyone. This policy also extends to friends and family members. Only those receiving treatments, or those accompanying minors may stay in the spa.
 
Fragrance-Free Environment: 
To maintain a harmonious environment, we kindly ask that you refrain from wearing perfume to your appointment. While we love the scent of freshness, fragrances may interfere with our signature Gyoker aroma and may affect guests who are sensitive to scents.
 
Appointment Reservations & Upfront payment policy:
Deposits are non-refundable, you can reschedule your appointment and your deposit will be transferred over to your future booking. If you are unable to reschedule, please contact us at least 48 hours before your appointment.
All appointments must be secured with a card on file, and a deposit will be taken upon booking. Changes made within 48 hours of your appointment time will result in a forfeited deposit, as will any no-show appointments. As a small business, short-notice cancellations can be challenging to fill. Arrivals more than 20 minutes late will be considered a no-show, and the full appointment fee will apply.
 
Arrival and Etiquette:
To ensure we provide the best possible care, please arrive 10 minutes before your scheduled appointment time. We also ask that you keep your voice low while in the spa and set your phone to silent. To maintain the tranquility of our space, we kindly request minimal conversation in our quiet zones and during blow-drys.
 
Thank you for your understanding and cooperation. We can't wait to welcome you and provide you with a rejuvenating experience!